Our Process

Our Process at FairPlay

“Peace is not the absence of conflict, but the ability to cope with it.” – Mahatma Gandhi

The philosophy underlying the mediation process, in general, is one that offers conflicting parties an alternative to litigation, with the hope that compromises can be reached and middle ground found. For this reason the FairPlay process is flexible by design and should be seen as a guideline, as opposed to a rigid approach.

process documentation

What makes the FairPlay process stand out, is the emphasis placed on promoting  functional relationships and respect, preserving the emotional and psychological well-being of all involved. This difference is found in the extra time invested by our team. We want to ensure that everyone feels heard, so that empathy between parties is possible, and a brighter future on the other side of the storm can be envisioned.

At FairPlay Mediation, we guide you through your conflict with the following process:

1. Initial Consultation

We connect face-to-face, via phone, or virtually to understand the challenges you're encountering and to determine if mediation, along with the FairPlay process, is suitable for your needs.

2. Confidential Intake Meeting

Each party meets privately with their FairPlay Coach to discuss any concerns and determine what their ideal resolution looks like. This is the only part of the process that is private and held in confidence.

3. Team Roundtable

All parties meet to pinpoint the challenges they are navigating. Each person gets the opportunity to speak and reflect on the others' points of view.

4. Game Plan

During the process, potential solutions are explored together, with the ultimate goal of addressing everybody's needs fairly.

5. Resolution

End results are discussed, and everybody has the opportunity to participate in concluding the conversation.

6. Summary Letter

The mediation session is summarized, and individual points discussed throughout the process are clearly highlighted. This information can be used for future reference or drafted into an agreement or order, if desired. FairPlay Mediation can draft documents on your behalf or connect you with trusted lawyers for assistance.

our process

Mediation Disclaimer

A mediator is a neutral third party who will assist the parties to reach their own settlement. A mediator does not issue direction to parties or provide an opinion on what is ‘right’ or ‘wrong.’

A mediator does not offer legal advice or counsel to any party. Parties are encouraged to seek independent legal advice prior to signing any binding agreements.

Contact us today for more information on the FairPlay process.

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"Justin's ability to calm people down and help them communicate clearly is so impressive. He was able to create a safe environment where everybody felt heard so that mutually beneficial solutions could be explored. I highly recommend his approach over traditional methods involving the courts."

R. C.

"Justin was retained to conduct a mediation on a high conflict parenting dispute. He always remained calm and had a strong attentiveness to detail that allowed the matter to settle with a fair resolution."

C. M. 

"Requiring mediation services is a very difficult journey for all parties, however Justin's thoughtful, as well as transparent, approach made the entire process very smooth. His positive attitude and willingness to go the extra mile for clients is appreciated. I was so impressed and pleased with the mediation service that I got from Justin as well as his professionalism. From the outset, Justin's clear explanations of the method of mediation, issues, and subsequent outcomes was very informative, while allowing me to understand the path during this difficult time. I have no hesitation in recommending Justin Hendriks to all my friends who need this service. I wanted to thank you for helping me settle this case."

L. M.

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